Further, we respect your privacy and we are committed to protecting your personal data in line with the General Data Protection Regulation - Regulation (EU) 2016/679 (GDPR). This Policy will inform you as to how we will look after your personal data when you interact with us, including visiting our Sites or using our Services. It also tells you about your rights in relation to your personal data.
Personal data is any information about an identifiable individual. Barkly is responsible for personal data which we collect from you and, along with our distributors, resellers, dealers and other sales channels, we are also responsible for how we handle personal data which we collect from Barkly’s sales partners.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances you can ask us to delete your data: see the “Your Choices” section below for further information.
In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Barkly may collect certain information from visitors to the Sites as described below. Barkly uses information it collects for various purposes, which may include registration of its customers, authentication, fulfillment of your requests for products and services, to collect payment, and to communicate with you regarding Barkly services.
When you use the Services, basic information about how you use the Services, including compliance with use limitations, is collected and sent to Barkly on a periodic basis. In addition to ensuring compliance with license restrictions, this information will help us improve the features our customers use most often and to create solutions to common problems. Information that Barkly may gather includes, but is not limited to, the following: API calls, web traffic, page views, source and target IP addresses, amount of data moved, bandwidth usage, storage usage. Barkly may gather additional information, and you can always check this Policy, as may be updated from time to time, in order to determine what information is currently gathered by Barkly.
If you do not wish Barkly to gather the information through the functionality of the Services, you must not install and use the Services.
Further, when purchasing the Services, we may require you to provide us with financial qualification and billing information, such as billing name and address, and credit card number (“Billing Information”). We consider credit card information to be personal data. Any credit card information that is provided to us is used solely to check the financial qualifications and collect payment from prospective and actual customers. We strive to adhere to PCI data security standards, including using fully PCI compliant credit card processors. Barkly uses a third-party service provider to manage credit card and payment processing. This service provider is not permitted to store, retain, or use billing information except for the sole purpose of credit card and payment processing on our behalf. The service provider is PCI compliant.
There are various lawful grounds on which we use your personal data including the following legitimate interests:
Your use of the Services will result in generation of reports for Barkly regarding certain aspects of Services usage. Reports generally include information about:
In addition, standard computer information contained in the reports typically includes certain information about your computer software and hardware, such as your IP address, operating system version, web browser version, your hardware ID (which indicates the device manufacturer, device name, and version), and your regional and language settings.
This information may be sent to Barkly when you are connected to the Internet and will identify you based on the information you submit when you are using the Services. Barkly may use the information to improve its software and identify trends and usage patterns.
If you have opted to participate, from time to time, we may request information from users via surveys or similar responsive requests. Participation in these surveys or responsive requests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name, email and shipping address), and demographic information (such as zip code, age level). If you give us personal information about somebody else, such as a spouse or work colleague, we will assume that you have their permission to do so. Survey information may be used to monitor or improve the use and satisfaction of the Sites or our products and services.
We may provide bulletin boards, blogs, or chat rooms on our Sites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums.
You may also elect to use our referral program to inform colleagues about us. When using the referral program, we request the colleague’s name and email address. We will automatically send the person a one-time email inviting him or her to visit us, but we do not store this information.
As stated in our Terms of Service, we may use the names of corporate customers in a list of our customers and on our website and, where permitted, testimonials, on our Sites that contain information such as your name and title. Please send us an email at email@example.com if you want to opt out. We do obtain consent prior to posting any testimonials.
If we are involved in a merger, acquisition or asset sale, such information may be shared with the acquiring entity or successor-in-interest, but we will continue to ensure the confidentiality of any personal data pursuant to the terms of this Policy.
Information that is collected by or sent to Barkly will be stored and processed in the United States. By using the Services, you consent to the transfer, storage, use, and disclosure of information gathered, as described in this Policy, in the United States, subject to the requirement that transfer, storage, use and disclosure of the information complies with protections at least as robust as those contained in this Policy.
We are an entity which is based in the United States of America, and we may utilize service providers that are based outside of the European Economic Area (EEA). This means that your personal data may be transferred outside of the EEA.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
Please contact us at firstname.lastname@example.org if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
Barkly is committed to protecting the security of the information we collect from you. We use a variety of industry standard security technologies and procedures to help protect the Sites and Services and your information from unauthorized access, use, or disclosure. We implement appropriate measures and processes, such as using encryption when transmitting certain sensitive information, to help us to keep your information secure and to maintain its quality. We regularly review our security and related policies to adapt the technology as new threats evolve and monitor our systems to help ensure the highest level of availability. If you have any questions about the security of our Sites or Services, you can contact us at email@example.com.
We restrict access to your information in our possession to those of our employees who need access to perform their job functions, such as our customer service personnel and technical staff, but only if they are required to comply with this Policy.
You have the opportunity to opt-out of any disclosures by Barkly of your personal information in accordance with this Policy. Our opt-out procedure is simple and straightforward. In order to opt-out, please contact us by email or mail as per the For More Information section below and inform us that you are electing to opt out of any and all disclosures of your personal information by Barkly. We will promptly honor and confirm your request by email or mail. You also have the right to know what personal information about you is included in our databases and to ensure that such information is accurate and relevant for the purposes for which Barkly collected it. You may access or edit your personal information by logging into your account profile or by contacting Barkly by mail or email as per the For More Information section below. In making modifications to your personal information in Barkly’s possession, you must provide only truthful, complete, and accurate information. Barkly will endeavor to respond in a timely manner to all reasonable written or email requests to view, modify, or delete your personal information, but in no event will our response take longer than thirty (30) days. We reserve the right to verify the identity of anyone requesting access to personal information pursuant to this Policy. We may also contact you to ask you for further information in relation to your request to speed up our response.
Barkly will track each of the following and will provide notice to you when either of the following circumstances arises: (a) legally binding request for disclosure of your personal information by a law enforcement authority, unless notice to you is prohibited by law or regulation; or (b) requests received from you for your own information.
In addition to those rights specified under “Your Choices” above, under certain circumstances, you have rights under data protection laws in relation to your personal data. We have explained your rights below; if you wish to exercise any of your rights, please contact us at firstname.lastname@example.org.
You may also update or change your registration information by editing your user or organization record at any time. To update a user profile, please login to your Barkly Portal with your username and password and navigate to the “Settings” page.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
Your privacy is very important to us. You have the right to make a complaint at any time to the supervisory authority for data protection issues in your country. We would, however, appreciate the chance to deal with your concerns so if you have any questions or concerns regarding our privacy policies please contact us at email@example.com.
We may provide links to other third party web sites. Barkly is not responsible for the privacy policies and/or practices of any other third party or any service or product they may provide. We advise you to read the privacy policies of those websites thoroughly so that you are aware of the manner in which those websites will use your personal data.
Users who no longer wish to receive Barkly email updates or notifications please contact Barkly at firstname.lastname@example.org.
Barkly may occasionally update this Policy. When we do, we will also revise the date in the footer of the privacy statement to indicate when last updated. We will make our employees aware of changes to this Policy either by posting to our intranet, through email, or other means. We will notify you of material changes in the Policy through our publicly posted website. We encourage you to periodically review this Policy to stay informed about how we are helping to protect the information we collect, and we will always allow you to choose whether your personal information should be deleted, removed, altered or used in a different manner.
By using the Sites and the Services, you consent to the collection, use and storage of your information by us in the manner described in this Policy. We reserve the right to make changes to this Policy at any time. If we decide to change our Policy, we will post those changes on our Sites or through our Services so our users are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If you do not agree with this Policy, please do not use the Sites or the Services. Your continued use of the Sites and/or Services following posting of changes to these terms will mean you accept those changes.
The Children’s Online Privacy Protection Act restricts the collection and use of personal data pertaining to children under the age of 13. We do not allow such children to register as users and will not knowingly collect or solicit personal data from anyone under the age of 13. No one under the age of 13 should provide any personal data on or through the Sites or otherwise. In the event we learn that we have collected personal data from a child under age 13, we will terminate the any account and communications, and delete such information. If you believe that we might have any information from or about a child under 13, please contact us at email@example.com. Minors aged 13 and over should not use this site or post any information or other content without adult supervision.
Users who reside in California and have provided personal data to us have the right to receive: (a) information identifying any third party to whom we may have disclosed, within the past year, personal data pertaining to you and your family for that party’s direct marketing purposes; and (b) a description of the categories of personal data disclosed. To obtain such information, please email your request to firstname.lastname@example.org. This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than as specified in this Policy.
Barkly welcomes your comments regarding this Policy. If you believe that Barkly has not adhered to this Policy, please contact us by e-mail or postal mail, and we will use commercially reasonable efforts to promptly determine and remedy the problem.
Barkly Protects, Inc.
53 State Street, Suite 401
Boston, MA 02109
Send email to: email@example.com
Revised June 2018